Innovative Enclosed Solutions™
For telecom, broadband cable and utilities
Founded in 1968, Charles Industries, LLC is a manufacturing and technology company based in Schaumburg, Illinois with five North American manufacturing centers. We offer a comprehensive line of active and passive, metallic and non-metallic environmental enclosure solutions for communications and power distribution applications.
Supplying the telecommunications, wireless, broadband cable, utility and industrial markets worldwide, we’re proud of our Midwest manufacturing roots that strengthen our position in an ever-changing marketplace. Over the years, Charles has enjoyed steady growth through our in-house engineering and manufacturing control of over 25 strategic acquisitions.
In April 2019, Charles was acquired by Amphenol Corporation, a world leader in the antenna, optics and interconnect solutions with over 74,000 employees worldwide. Today, Charles operates as an Amphenol Company and is leveraging Amphenol’s global resources and innovative technologies to create new, bundled solutions for our customers.
Customer Service, Quality, Integration
Charles is driven by a simple focus — to enable our internal and external customers to better serve their customers. With more than 50 years of expertise and having introduced multiple industry firsts, Charles remains committed to providing reliable solutions that add value over the long-term, backed by best-in-class service and field support.
We recognize that our strength is in our people and our partnerships, from our employees, our customers, our suppliers and the communities in which we operate. Our entrepreneurial tradition is fostered by a culture that values intense effort and sense of urgency. We don’t just talk about the future of communication; we create enclosures that make it happen.
Quality Policy of Charles Industries
Charles’ guiding objectives are Customer Satisfaction and Continuous Improvement (CSCI) in the development, design, manufacture and support of our innovative enclosed solutions. As the foundation of our management system, CSCI ensures that quality touches every department and employee of Charles.
We are committed to enhancing our Quality Management System to meet the most current TL 9000 requirements and enable our Internal and External Customers to better serve their Customers.
ISO (International Organization for Standardization) is the international standard that specifies requirements for a quality management system (QMS). Charles Industries certification demonstrates our ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements.
TL 9000-H 6.2/R5.6
TL 9000 Quality Management System (QMS) specializes ISO 9001 to focus on supply chain directives of the information and communications technology (ICT) sector — extending from service providers through ICT equipment manufacturers, suppliers, contractors and subcontractors that provide components and software to those ICT equipment manufacturers.