Phone:  (800) 830-6523 or (217) 932-2317 for service center information
Fax:      (217) 932-2473

If a product fails to operate properly after following all the instructions in the manual, or the product requires services, take the following steps:

• Contact Charles Marine Group Customer Service and obtain a "Returned Materials Authorization" (RMA) number and a Service Center address.
• Ship or mail the product together with the RMA to the appropriate Service Center.  Shipping costs to and from the Service Center are your responsibility.
• When service is completed, Charles will return the product to you.