Company Profile
Charles Industries, Ltd. is a privately-held, diversified manufacturer and marketer of high-technology systems for copper, wireless, fiber and coax networks. Charles provides quality products and innovative solutions to global telecommunications providers, helping them to better serve their customers’ need for reliable voice and data services.  Charles has served the telecommunications market since 1968.

Business Strategy and Growth Goals
Charles continues to grow through a strategic focus that is consistent with the initial founding philosophy—to be the best-cost solution provider in the markets we serve.  Charles is seeking to continue it track record of profitable growth through a balance of internal product development as well as product line acquisitions and partnerships that will replenish as well as build its product portfolios within the Outside Plant (OSP) and Access & Transmission (A&T) market segments.

Markets Served
With a focus on the “first mile”—spanning from the central office to the customer premise—Charles’ telecom solutions improve reliability of voice and data services and pave the pathways of communication throughout the world.

• Outside Plant (OSP) product solutions include load coils, electronic and wire enclosures, apparatus cases and terminal housings.

• Broadband Access & Transmission (BA&T) product solutions consist of voice and data transmission products from local loop and transport access to network applications, including T1 Channel Banks and Span Termination systems, Digital Pair-Gain, 360-80 Intelligent Channel Bank and High-Speed Voice and Data Link (HVDL^™), a broadband product.

Customers Served
Charles Industries serves the Outside Plant and Network Access market segments.  Charles’ customers include SBC, BellSouth, Verizon, Sprint as well as other IXCs, ILECs and IOCs.  Charles’ customers are served through direct sales as well as distributor partners, including Verizon Logistics, Sprint North Supply, KGP, Power & Telephone and others.

Core Competencies

• Technical skills in Research & Development Engineering, including hardware design, software applications and system integration.

• Advanced Vertically-Integrated Operations, including surface mount technology (SMT), plastic injection and extrusion molding and forming, electrical and mechanical assembly and sheet metal fabrication.

• Channel Expertise, including an experienced direct sales team complemented by a comprehensive distribution network and 24-hour technical assistance.

• Quality Assurance and Customer Satisfaction through Continuous Improvement – All facilities are ISO 9000 / TL 9000 registered.

Ideal Acquisition Target Profile

• OSP: Growing or established OSP related business that provides value-add capability to Charles’ portfolio of enclosures (i.e., pedestals and apparatus cases).

• BA&T: Mature legacy electronic product lines that complement our core competencies (above).

• Requires technical, operational and sales channel capability that leverages Charles existing competencies and assets.

Selected Past Acquisitions

Management Principles
Charles actively manages the companies it acquires along the following principles:

• To ensure customer satisfaction through customer service that is seamlessly transitioned 
  and maintained by a company that telecommunication service providers have trusted for 38 years.

• To assimilate the acquisition quickly and completely, enabling the divesting company to quickly wind-down operations and focus its resources on core products and key strategic initiatives.

• To manage for sustained profitability.

• To act with integrity regarding all matters associated with the divestiture / acquisition process, including the details that are not explicitly covered in the purchase agreement.

Charles Contact